Do I need a new account?
No. The app uses your existing Leads 2 Build login. If you can sign in on the website, you can sign in on the app.
What happens to photos I take with no signal?
They’re saved on your phone with where they were taken, and upload by themselves when you’re back in coverage. You don’t have to do anything.
I asked for access. When do I get the app?
You’ll get a confirmation email straight away. The install email comes once we’ve added you to the test, and it has everything you need. There’s nothing to do in between.
Which email do I give for the Apple ID or Google Play account?
The one your phone’s app store is signed in to. On an iPhone it’s the email under your name at the top of Settings. On Android, open the Play Store and tap your picture. If that isn’t the email you use for work, that’s fine: tell us both.
The install email came but the link doesn’t work
Almost always the phone is signed in to a different Apple ID or Google account than the one you gave us. Check it, and if it’s different, reply to the email with the right one. Still stuck? Write to support@leads2build.com.
Does it cost anything?
No. The app is free to install and uses your company’s Leads 2 Build account.
Who in my company can use it?
Anyone your company has added to Leads 2 Build: owners, office staff and crews. Each person signs in as themselves and sees what their role allows.