Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Leads 2 Build platform (the “Service”) provided by Leads 2 Build (“we,” “us,” “Leads 2 Build”). By creating an account, by clicking a button confirming acceptance, or by otherwise using the Service, you agree to be bound by these Terms.

The Terms incorporate by reference our Privacy Policy and our EULA. Together they form the agreement between you and Leads 2 Build.

If you accept these Terms on behalf of a company or other organization, you represent and warrant that you are authorized to bind that organization, and “you” refers both to you individually and to that organization.

• You must be at least 18 years old and capable of forming a binding contract.
• You must provide accurate and complete information when you register and keep your account information current.
• You are responsible for keeping your account credentials secure. You may not share login credentials. Each user must have their own seat.
• Where multi-factor authentication (MFA) is offered or required for your account, you agree to enroll in and keep it active. MFA is required for accounts that can initiate or authorize payments.
• You are responsible for all activity that occurs under your account, except where caused by our gross negligence or willful misconduct.
• Notify us promptly at info@leads2build.com if you suspect unauthorized access to your account.

3.1 Month-to-month, no contract

The Service is provided on a month-to-month subscription basis. There is no long-term contract or minimum commitment. You can cancel at any time, effective at the end of your current billing period.

3.2 Plans and fees

We offer the following subscription plans:

• Founder Package (Beta).$1,650 USD per month. Available during our private beta period. Includes a $10,000 USD onboarding fee, due at signing alongside your first month’s subscription fee.
• Growth Plan. $2,475 USD per month. Available at public launch. Includes an onboarding fee of $7,500 to $15,000 USD, scoped to your business size and integration needs at the time of signup.
• Scale Plan. $3,300 USD per month. For larger operators. Includes an onboarding fee of $15,000 to $25,000+ USD, scoped to your business size and integration needs at the time of signup.

All subscription fees are billed monthly per organization, in advance. All fees are in US Dollars.

Initial payment.Your first payment includes the onboarding fee in full plus your first month’s subscription fee. Subsequent monthly payments are the subscription fee only. Onboarding fees are non-refundable (see Section 3.5).

Add-ons. Optional Named Competitor Protection is available at $500 USD per month per named competitor during our beta period, or $1,000 USD per month per named competitor after public launch.

3.3 Payment method

You must keep a valid payment method on file. Payment is processed by our third-party payment processor (Stripe). We do not store full card numbers on our servers. You authorize us (and our payment processor) to charge your payment method for the recurring subscription fee and any other amounts owed under these Terms.

3.4 Automatic renewal

Your subscription automatically renews each month for the same term and price until you cancel. You may turn off auto-renewal from Settings → Billing.

3.5 Refunds

All subscription fees and any onboarding or setup fees are non-refundable. You can cancel your subscription at any time; cancellation takes effect at the end of your current billing period and you retain access to the Service through that period. We do not pro-rate refunds for partial billing periods.

3.6 Taxes

Fees are exclusive of taxes. You are responsible for any applicable sales, use, value-added, or similar tax, except for taxes based on our net income. Where we are required to collect tax, we will add it to the invoiced amount.

3.7 Price changes and founder rate lock

We may change subscription prices for plans we offer. If we change the price of an existing plan you are subscribed to, we will give you at least 30 days’ notice by email. Price changes take effect on your next renewal after the notice period. If you do not accept a price change, you may cancel before it takes effect.

Founder rate lock. If you subscribed during our private beta period on the Founder Package, your $1,650 USD per month rate is permanently locked for as long as your subscription stays continuously active. A lapse in subscription (cancellation, or a payment failure that goes uncured for more than 30 days under Section 3.8) ends the rate lock; if you later resubscribe, you will subscribe at the then-current rate for whichever plan you choose.

3.8 Late or failed payment

If a payment fails, we will retry the charge over the following 14 days. If we cannot collect, we may suspend access to the Service until the balance is paid. Accounts unpaid for more than 30 days may be terminated and their data deleted per the retention policy in our Privacy Policy.

You can cancel your subscription from Settings → Billing at any time. Cancellation takes effect at the end of the current billing period; you retain access through that period. We do not pro-rate refunds for partial months.

After cancellation, you have a 30-day export window during which you can download your data. Data deletion timing is set out in our Privacy Policy.

You agree not to:

• Use the Service for any illegal purpose, or in violation of any local, state, federal, or international law.
• Infringe any intellectual property rights, privacy rights, or other rights of any person.
• Upload viruses, malware, or other malicious code.
• Attempt to gain unauthorized access to the Service or to other users’ data.
• Interfere with, disrupt, or place an unreasonable burden on the Service or its underlying infrastructure (including scraping, automated mass requests, denial-of-service attempts).
• Reverse-engineer, decompile, or disassemble the Service except to the extent allowed by applicable law.
• Use the Service to send unsolicited communications (spam) in violation of CAN-SPAM, TCPA, A2P 10DLC, or any other applicable law.
• Misrepresent the source of any communication sent through the Service.
• Use the Service in any way that could damage, disable, overburden, or impair it, or interfere with any other party’s use of the Service.
• Use information obtained through the Service to contact, advertise to, or solicit any party other than as permitted by these Terms.
• Use the Service to handle sensitive categories of personal information for which the Service is not designed (such as protected health information under HIPAA, payment card data outside the integrated payment processor, or government-issued identifiers beyond what is necessary for your business).

We may suspend or terminate access for any account that we reasonably believe violates this section.

The Service relies on third-party services. Some are accounts that you maintain and connect yourself — QuickBooks Online (Intuit) and SmartBuild — and your use of those services is subject to each provider’s own terms and privacy policy. Others, such as GoHighLevel, we operate in the background to provide the Service on your behalf; you are not required to maintain your own account with those background providers, though your use of the functionality they power (such as SMS and email) must still comply with their applicable acceptable-use requirements and all applicable law. These third parties are independent of Leads 2 Build. Applicable terms include:

• Intuit / QuickBooks Online terms: https://quickbooks.intuit.com/legal/
• GoHighLevel terms (for the functionality we operate on your behalf): https://www.gohighlevel.com/terms-of-service
• SmartBuild terms: as posted by the SmartBuild operator

We are not responsible for the performance, availability, content, or actions of any third-party service. A change or outage in a third-party service may affect features that depend on it. We will work to keep our integrations up to date, but we make no warranty that any specific third-party feature will continue to be available.

You authorize us to connect to, and to access, read, and retrieve (pull) data from, the accounts you connect — such as QuickBooks Online and SmartBuild — as necessary to provide the Service. You are responsible for maintaining those accounts in good standing and for the credentials and permissions the integrations require. We are not responsible for any data that becomes unavailable, incomplete, or out of date because a connection is revoked or expires, because of your account or plan changes, or because of changes a provider makes to its service.

You retain ownership of the data you upload or generate through the Service (“Your Data”). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, copy, display, and adapt Your Data solely as necessary to provide the Service, including syncing it to third-party services you have connected.

You represent and warrant that you have all rights necessary to upload Your Data to the Service and to grant the license above. You agree that Your Data will not violate any applicable law or infringe any third party’s rights.

We will not access, use, or disclose Your Data except as described in our Privacy Policy and these Terms. We may use aggregated and de-identified data (which cannot reasonably be associated with you or any individual) to improve and report on the Service.

We aim to keep the Service available 24/7, but we do not guarantee a specific uptime percentage. Scheduled maintenance, third-party outages, force-majeure events, and incidents may interrupt access from time to time.

We provide support via info@leads2build.com and through the in-app help features. Support response times depend on issue severity. We do not guarantee a fix for any specific issue within any specific timeframe.

We may add, change, or remove features of the Service at our discretion. We will not materially reduce features paid for under your current subscription without giving you reasonable notice. If a material reduction makes the Service substantially less useful to you, you may cancel and we will refund any unused prepaid fees.

We may suspend or terminate your account if:

• You materially breach these Terms or the EULA, and (if curable) do not cure the breach within 10 days of our notice.
• You fail to pay fees when due and remain unpaid for 30 days.
• We are required to do so by law or by a court or governmental order.
• We reasonably determine that your use of the Service creates a security risk to the Service or other users.

We will give you notice of termination unless prohibited by law or unless immediate termination is needed to prevent harm. After termination, you remain liable for any fees owed for the period before termination.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that any information obtained through the Service will be accurate or reliable.

The Service is not a substitute for professional financial, legal, tax, or accounting advice. You should consult a qualified professional for advice appropriate to your circumstances.

To the maximum extent permitted by law, in no event will Leads 2 Build, its officers, directors, employees, affiliates, agents, suppliers, or licensors be liable for (a) any indirect, incidental, special, consequential, exemplary, or punitive damages, or (b) any loss of profits, revenues, business, data, or goodwill, even if advised of the possibility of such damages.

Our total cumulative liability arising out of or related to the Service or these Terms will not exceed the greater of (i) the fees you paid us in the 12 months immediately before the event giving rise to the claim, or (ii) one hundred US dollars ($100).

13.1 You indemnify us

You agree to defend, indemnify, and hold harmless Leads 2 Build and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) Your Data; (c) your violation of these Terms, the EULA, or any applicable law; (d) your violation of any third party’s right; or (e) your use of any integrated third-party service.

13.2 You indemnify Intuit

You also agree to indemnify and hold harmless Intuit Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from (a) your unlawful use of the Service to interact with Intuit products or data, (b) your violation of any Intuit terms of service, or (c) your misuse of QuickBooks data accessed through the Service.

14.1 Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles.

14.2 Informal resolution

Before filing a formal claim, you agree to try to resolve the dispute informally by contacting us at legal@leads2build.com. We will try to resolve the dispute in good faith within 30 days.

14.3 Courts and jurisdiction

If we cannot resolve a dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be brought exclusively in the courts of the Province of British Columbia, Canada, sitting in Vancouver, and you and we submit to the exclusive jurisdiction and venue of those courts.

14.4 No class actions

You and we agree that any dispute will be brought in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding.

14.5 Exceptions

Either party may bring an individual claim in small-claims court for any dispute within that court’s jurisdiction. Either party may also seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights.

We may update these Terms from time to time. When we make material changes, we will notify you by email and by posting a notice in the Service at least 30 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you may cancel before they take effect.

We may give you notices by email to the address on file, by posting in the Service, or by any other reasonable means. You may give us notices by emailing legal@leads2build.com.

• Entire agreement. These Terms, the EULA, and the Privacy Policy together form the entire agreement between you and Leads 2 Build regarding the Service.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable while preserving its intent.
• Waiver. Our failure to enforce any right is not a waiver of that right.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.
• Force majeure. We are not liable for failures or delays caused by events beyond our reasonable control.
• Relationship. These Terms do not create a partnership, joint venture, employment, or agency relationship between you and us.
• Export. You agree to comply with all applicable export-control and sanctions laws when using the Service, including (without limitation) Canadian laws (such as the Export and Import Permits Act and the Special Economic Measures Act) and United States laws administered by the Office of Foreign Assets Control (OFAC) where applicable.

Leads 2 Build
154 Bridlewood Drive SW, Calgary, Alberta, Canada
Email: legal@leads2build.com