Settings → Roles & Access → Permission presets lists the five built-in roles with their current permissions, plus any custom presets. Editing a built-in saves a company-specific override; the platform defaults remain as the fallback and can be restored. Custom presets are named, sortable and deletable.
Also called: role templates · customise a role · make my own role · change what a role can do
- 1Rows are built by combining the hardcoded role defaults with any saved override rows, in display order admin → sales → PM → crew lead → worker, then custom presets.
- 2A row that has never been overridden is marked as default, so Reset only fires when there is something to delete.
- 3Saving a default row creates an override; saving an already-overridden or custom row updates it by id.
- 4Duplicate copies a row into a new custom preset; Reset restores platform defaults behind a branded confirm.
- 5resolveBuiltinPermissions is the single read path for what a role looks like at this tenant.
The library comment sets out the model: two flavours of preset, with the canonical role map as fallback for any built-in without an override row. Companies do not agree on what a Project Manager is allowed to do, and the alternative — editing every person individually — does not scale past a handful of staff.
- Role definitions were fixed platform-wide and could not match a company's structure.
- Custom access had to be re-applied per person.
See it on your own jobs
Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.
or keep browsing features →