Two tabs on purpose — Overview and Discovery call. Overview lays the deal out in three columns: contact, reach, form submission, stage SOP and outcome on the left; the conversation in the middle; deal terms, tasks, notes and the activity timeline on the right. The conversation column collapses to a thin tab so the rest gets the room.
Also called: deal card · prospect record · account view for sales · opportunity modal
- 1The header carries the stage stepper (click a stage to move there), the won/lost state, lead strength, and the delivery state of the last email sent.
- 2Notes and tasks paint instantly and send behind — no spinner, no jump; a failure puts the truth back on the next read.
- 3Rapid task toggling is queued so only the last wanted state is written; six fast clicks produce at most two writes and no flapping.
- 4Marking lost asks for an optional reason and keeps the stage the deal died in; marking dead asks for a reason from a fixed list and is reversible.
- 5The outcome section says plainly that this normally ticks itself — they pay and sign on their proposal page, their setup form provisions the account — and manual marking is for a deal closed off-platform.
- 6Breakpoints are deliberate: phones one column, mid widths conversation-left with the rest stacked, wide screens the three columns.
The card's header explains the two-tab decision: 'Two tabs, on purpose ("out of sight, out of mind")'. Layout notes record real failures — 'Three columns under 1280 left the conversation ~270px and clipped the composer' — and the instant-write approach is credited to 'paint the change NOW, send the request behind it, then re-read silently.'
- Deal facts, conversation and next steps lived on three different screens.
- Ticking a task felt slow enough that reps stopped doing it.
- A closed-lost deal lost the reason and the stage it died in.
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