Receive the order at the tailgate

A separate mode that walks every line and asks the only three questions that matter at the truck: how many came, how many are missing, how many are broken.

What it is

Receiving is its own mode, not an edit of the order. Editing changes what you ASKED for; receiving records what actually turned up, and the gap between the two is what you take back to the supplier. Nothing is written until Save, so a half-counted pallet never lands in the record as fact. Saving sets the order's status from what was recorded, stamps the delivery date, flags exceptions and stamps the journey.

Also called: check in a delivery · receiving · count the load · what arrived · short delivery

See it
Receive the order at the tailgate
Area
Operations
Group
Receiving
System
Supplier Order Lifecycle
Solves
3 named problems
01'Receive this order' opens the mode with every line pre-filled as fully arrived
02Each line offers three counters — Arrived, Missing, Damaged — plus notes and photos when a problem is entered
03The draft is local until Save; Cancel discards it
Receiving mode: each material with three big counters — Arrived (green), Missing (amber), Damaged (red) — and a note field appearing when a problem is entered. SupplierOrderWorkspace.tsx receive mode. Sample data — no customer information appears here.
How it works
  1. 1'Receive this order' opens the mode with every line pre-filled as fully arrived
  2. 2Each line offers three counters — Arrived, Missing, Damaged — plus notes and photos when a problem is entered
  3. 3The draft is local until Save; Cancel discards it
  4. 4Save writes only the lines that actually changed, in one request
  5. 5Status becomes 'delivered' when everything arrived clean, otherwise 'partial_delivery'
  6. 6The journey is stamped with arrived, plus exception and complete where they apply
  7. 7The confirmation points at the next move, not at a list
Why we built it

The workspace header states it: 'Editing an order and receiving one are different jobs… the receiving pass is a separate mode that walks every line and asks the only three questions that matter at the tailgate.' And on the split: 'Short and damaged are deliberately NOT the same field. "You never sent it" and "it arrived cracked" are different claims with different remedies, and collapsing them loses the one that is harder to prove later.' The save message is deliberate too: 'Point at the next move rather than at a list. Recording the problem changes nothing on its own; telling the supplier is the job.'

The problem
  • Shortages counted in someone's head are unprovable a week later
  • A shortage and damage collapsed into one number lose the claim that is harder to prove
  • An order sitting at 'delivered' when material is still missing
Sound familiar?
What you get
A defensible count taken at the truck
The order's status follows what was recorded
The next step is named on screen
What's inside
Counters you can hit with a glove on
A big minus, the number, a big plus — tinted by what it counts, still typeable for '113 of them'.
The counts always add up
Missing subtracts from arrived automatically; damaged never does, because a cracked board still came off the truck.
"Everything arrived" is one tap
Receiving opens with every line marked fully arrived, so only the exception costs typing.
A whole receiving pass in one write
Every changed line is written in a single request, with totals recomputed once at the end instead of once per line.
Find the four sheets of trim in a 1,400-line order
Search by name, SKU or length, filter by estimate section with live counts, or show only the lines with a problem.
Photograph the damage at the tailgate
Per-line photos taken with the rear camera while the pallet is still in front of you, carried onto the claim and into the email.
Missing is amber, damaged is red — everywhere
One colour per exception kind, held across the receiving screen, the order card, the customer card and the claim email.

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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