Voicemail is on by default with a greeting built from the business name, or a custom one. The recording is captured, transcribed, and appended to the same thread row as a quotation — which the player then splits back out and syncs to playback. The voicemail is also recorded as a miss with a message attached, so the callback queue can see it.
Also called: voicemail transcription · read my voicemail · voicemail to text · message they left
- 1<Record> with transcribe and a transcribeCallback; the 120-second cap is the trade for readable text
- 2The voicemail row threads immediately with the audio; the transcript is patched onto it when it arrives
- 3The transcript is also written onto the call fact — it is the first thing a builder reads
- 4Media points at the platform's own authenticated proxy, never a raw provider URL
- 5The call is stamped status='voicemail', miss_cause='left_voicemail'
A voicemail from a post-frame lead is worth $30,000 to $250,000 and it had nowhere to live — the audio sat with the carrier and nothing in the product would ever surface it. A builder in a truck also cannot play a message, but they can read one at a red light. Unanswered calls now record, transcribe, and post both the audio and the words into the customer's thread.
- Voicemail stranded in a carrier mailbox
- No way to triage messages without listening to all of them
See it on your own jobs
Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.
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