What it is
A separate meter for voicemail transcription, in whole rounded-up minutes, written once per recording and guarded against a retried provider callback.
Also called: transcription cost · why are calls more expensive · voicemail to text charges
See it
How it works
- 1The transcript status doubles as the idempotency latch — a retried callback must never bill a second time
- 2Units are whole minutes, rounded up, like carrier billing
- 3Recorded with unit kind 'transcription_minute'
Why we built it
Transcription costs two to four times what a call minute costs, so folding it into the per-minute rate would have inflated the price of every call a builder makes to cover the few that get transcribed. Builders who never receive voicemail would be subsidising those who do. Transcription meters as its own unit, priced and shown separately.
The problem
- An expensive optional service hidden inside the base call rate
- Double-billing on webhook retries
Sound familiar?
What you get
Call minutes priced as call minutes
Transcription cost visible and separable
See it on your own jobs
Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.
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