Time to close

Average time from a new lead to a signed deal — tracked and ranked, but deliberately excluded from the Rep Score.

What it is

A diagnostic metric with a score weight of zero. It is shown, ranked and charted so reps can compete on it, but it is not blended into the score because the effects that drive it already show up inside close rate.

Also called: sales cycle length · how long from lead to signed · average deal cycle

See it
Time to close
New lead 2
Marlin Hoover
$52k
Delia Yoder
$42k
Contacted 2
Sutter Kline
$55k
Ronan Petsch
$33k
Ivy Brubaker
$52k
Estimate 4
Ivy Brubaker
$37k
Gideon Alt
$57k
Sold 4
Marlin Hoover
$48k
Delia Yoder
$61k
Sutter Kline
$68k
'Time to Close' card with durations like '7d 8h' and the tooltip '7d 8h average, across 5 closed deals'. MetricCard in LeaderboardView.tsx. Sample data — no customer information appears here.
How it works
  1. 1For each won deal, seconds from lead creation to the won event is one sample.
  2. 2The metric is the average of those samples; the sample count is the number of closed deals.
  3. 3Ranked lower-is-better.
Why we built it

The catalog's no-double-count rule: diagnostics are 'still tracked and shown so reps can compete on many fronts, but not double-counted (it already flows into conversion).' The metric's own tip admits it: 'This improves on its own as you speed up first contact, quoting, and follow-up.'

The problem
  • Cycle length was never measured end to end.
  • Composite scores elsewhere double-counted correlated metrics.
Sound familiar?
What you get
Cycle length is visible without inflating anyone's score.
Improvement shows up as a natural consequence of the upstream habits.

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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