A platform-owner-only panel where each messaging rate (email send, text out, text in, call minute) can be given a profit percentage over cost or left at the platform default retail. The customer's own pricing page shows effective prices with no trace of cost or markup.
Also called: what do texts cost me · sms pricing · email rates · usage margin · markup
- 1Each rate row shows base cost, default retail, the current price and the resulting margin.
- 2The dial is expressed as PROFIT percent — type 20 and keep $2.00 of every $10 — while the database stores markup over cost, with the conversion done in the UI.
- 3Profit is clamped below 95%, since 100% would mean an infinite price.
- 4A live benchmark previews how many texts or emails $10 buys at the edited price, mirroring what the customer sees.
- 5Month-to-date usage shows sends, revenue, our cost and margin, with a per-month history beneath.
The panel's header sets the boundary: this is 'the ONLY UI that ever renders base cost or markup — the tenant's own Comms & Pricing page shows effective prices with no trace of either ("invisible to the tenant — we run it").' The profit-vs-markup conversion exists because the stored maths is not intuitive: 'The UI speaks PROFIT % — share of every dollar the tenant spends… 20% markup only keeps $1.67/10.'
- Pricing an account required editing raw rate rows.
- Thinking in markup-over-cost produced accidental mispricing.
- There was no month-to-date view of what an account's messaging actually earned or cost.
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