A per-user preference panel mounted twice: in My Profile so every member quiets their own noise, and inside the admin Notifications tab with a user selected so an admin can view and fix any member's toggles. Members can also write their own message wording for events they send.
Also called: too many emails · turn off my texts · notification settings for me · stop notifying me
- 1Overrides are stored per user and event with three channel flags; null means inherit, which is on.
- 2The panel states the ceiling rule in the UI: the org grid decides what an account CAN receive, and these switches only quiet a granted channel — muted here beats granted there, and nothing here grants what the grid does not.
- 3A mobile number field sets where SMS goes.
- 4Personal wording is self-service only and hidden when an admin is viewing another member's switches.
The comment describes the moderation loop it enables: 'I never got the estimate-sent text' → admin opens their row, sees SMS muted, flips it, teaches them where it lives. Stating the ceiling rule in the interface prevents the opposite confusion, where a person believes they have granted themselves a channel the organisation never enabled.
- Notification volume was an all-or-nothing organisation setting.
- An admin could not see why one person was not receiving alerts.
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