Hand Moves Are Logged as Overrides

Every hand move writes who moved it, their role, the stage it came from, how long it sat there, and the reason 'manual override'.

What it is

A confirmation dialog on both drag-and-drop and the card's move control, followed by a lifecycle row carrying the user, their role, the assigned rep, the from and to stages, whether it moved forward or backward, how long the deal sat in the stage it left, the outgoing checklist snapshot and the steps that were on offer.

Also called: who moved this deal · audit trail · stage change history

See it
Hand Moves Are Logged as Overrides
CustomerBuildingAmountStatus
Ronan PetschEquipment Storage$4,050Approved
Delia YoderEquipment Storage$15,450Paid
Delia YoderHobby Shop$1,580Draft
Gideon AltHobby Shop$7,090Approved
Gideon AltEquipment Storage$7,660Open
The override confirm dialog, then the resulting Lead Timeline entry showing the mover, the dwell time and the manual-override reason. Sample data — no customer information appears here.
How it works
  1. 1Both the drag path and the card's move control route through the same confirm and the same persistence
  2. 2The card is captured before the column mutates, so the audit reflects the stage being left
  3. 3Dwell time is derived from the moment the deal entered the stage it is leaving
  4. 4The reason field literally reads 'MANUAL OVERRIDE — stages normally advance from system events'
Why we built it

Stages are meant to advance from real events, so a hand move is an override and the record has to say so — who moved it, their role, which stage it came from, how long it sat there, and that it was manual. Getting this wrong forked deals: one version wrote the deal's own identifier into the field meant for the customer's, which broke the board's duplicate suppression, so the same customer re-appeared as a second card in the old stage on the next rebuild. Every re-drag re-corrupted what a merge had just repaired.

The problem
  • Stage history with no accountability
  • No record of how long a deal sat in a stage
  • Drags forking a card into a duplicate
Sound familiar?
What you get
Every stage change names the person who made it
Dwell time per stage becomes measurable
Manual moves are visibly different from system moves

See it on your own jobs

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