The dock's voicemail list, filterable to 'Everyone' or 'For me', showing each message's transcript above its player and a jump into the customer's thread.
Also called: voicemail box · messages left for me · voicemail for me vs everyone
- 1A voicemail is defined as a call with a recording and NO talk time
- 2Transcripts render as quoted italics above the player
- 3Search matches the caller's name or number
The voicemail list was defined as "calls with audio", which was correct right up until answered calls could be recorded too — at which point every recorded conversation started filing itself as a voicemail. A builder opening Voicemail to find the message someone left got a list of calls they had answered themselves. A voicemail is a call nobody picked up that left a message, and the tab is now defined that way.
- Answered-call recordings polluting the voicemail list
- No dedicated place to work through messages
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