Delete your Leads 2 Build account

You can delete your own account at any time, without contacting us. It takes about thirty seconds.

1. Open the Leads 2 Build app and sign in.
2. Open Settings.
3. Choose My Profile.
4. Scroll to Delete account.
5. Type delete account to confirm, then confirm the dialog.

The same steps work on the web at leads2build.com/app.

Cancelling your subscription and deleting your account are two different things, and most people want the first one. Cancelling stops the billing and leaves every record exactly where it is.

1. Open Settings → Plan & Billing.
2. Choose Cancel subscription.

You keep full access until the end of the period you have already paid for, and you can turn it back on at any point before then. Only the account owner can do this.

• If you are a crew member or staff user — deletion is immediate. You are removed from your company’s account, any pending invitations to you are cancelled, and your login is deleted.
• If you are the account owner — deleting your account closes the whole company account, including every other user in it. Because that cannot be undone, the request is scheduled rather than run immediately: teardown begins about 24 hours later, and you can call it off in full at any point during that window from the same screen. Your subscription stops renewing the moment you schedule it, and starts again if you call the deletion off.

• Your login and profile — name, email address, phone number.
• Your membership of the company account and any pending invitations.
• For an owner deletion: the company account and its records — leads and contacts, estimates, contracts, change orders, invoices, schedules, tasks, notes, and jobsite photos, including the GPS tags attached to them.
• Photos still queued on your own device are removed when you uninstall the app; they are stored only on the device until they upload.

• Records we are required by law to keep — principally tax and transaction records for payments already made. These are retained for the period the applicable law requires and are not used for anything else.
• Security audit logs — retained for at least 12 months, and longer where required by law or for a fraud investigation.
• Backups — off-site backup snapshots are cleared on rolling 90-day cycles, so a copy may persist in an encrypted backup for up to 90 days after deletion from the live system.

Full detail is in section 7 of our Privacy Policy.

Email privacy@leads2build.com from the address on the account and ask us to delete it. We verify the request and respond within 30 days.

You can also ask us to delete some of your personal information without closing your account at all — same address.