A duration metric, lower is better, currently 10% of the score. The 'quote stages' are the two that mean a real price exists — estimate complete and estimate sent. The tooltip cites the count of leads that actually reached a quote, so the figure is not read as covering every lead.
Also called: how long to get a price out · quote turnaround · estimate speed
- 1For each lead, find the first stage move whose destination is a quote stage.
- 2Seconds from lead creation to that move is one sample.
- 3The rep's metric is the median; the sample count is the number of leads that reached a quote.
Catalog copy: 'Every day a customer waits on a number is another day to call a competitor or cool off… Slow quotes are where good leads quietly leak away — fix this and your close rate climbs without any new leads.' The tip names the mechanism: 'gather what you need on the first call so you can turn a quote around same-day.'
- Quote turnaround was invisible and therefore never managed.
- Leads that never reached a quote silently dragged down any naive average.
See it on your own jobs
Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.
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