Circle the problem on the screenshot

Draw on any attached screenshot with a pen, circle, numbered arrow or blur block, using a finger or a mouse, before sending it.

What it is

Attached images open in an annotation canvas with four tools. Arrows are auto-numbered at their tail, so a written note can say 'see arrow 3' and mean something. Holding shift constrains a circle to a perfect circle and an arrow to 45-degree angles. A block tool covers anything that should not leave the building.

Also called: annotate screenshot · draw on image · markup · point at the problem · blur sensitive info

See it
Circle the problem on the screenshot
Area
Platform & Admin
Group
Support & Feedback
System
Help & Feedback
Solves
2 named problems
01Paste, upload or link an image into the report
02Pick pen, circle, arrow or block; draw with touch or mouse; keyboard shortcuts switch tools
03Each arrow gets a numbered badge at its tail as it is drawn
The annotation canvas over a screenshot with two numbered arrows, a circle and a blur block, tool row beneath — BugReporter.tsx. Sample data — no customer information appears here.
How it works
  1. 1Paste, upload or link an image into the report
  2. 2Pick pen, circle, arrow or block; draw with touch or mouse; keyboard shortcuts switch tools
  3. 3Each arrow gets a numbered badge at its tail as it is drawn
  4. 4The annotated canvas is what gets uploaded — the original is never sent separately
Why we built it

A screenshot of a busy screen does not tell anyone which of forty numbers is wrong, and the paragraph explaining where to look is the paragraph nobody writes. Any attached screenshot can be drawn on with a finger or a mouse — pen, circle, numbered arrow, and a solid block to cover things up. The arrows number themselves at the tail, so a note can say 'see arrow 3' and mean something. The block-out exists because a builder's screen is full of customer names, addresses and prices he has no obligation to send anyone.

The problem
  • Screenshots of dense screens do not identify the actual defect
  • Sending a screenshot can leak customer information
Sound familiar?
What you get
The exact wrong pixel is circled, on a phone or a laptop
Written notes can reference numbered arrows
Sensitive details can be blocked out before sending

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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