A name can only get better

When stores disagree, a real human name always beats a placeholder like an email address or '(no name)', whichever record won on role.

What it is

IsPlaceholderName treats an empty string, '(no name)', anything containing @, or a name equal to the email as a placeholder. During a merge, any store that knows a real name overwrites a placeholder.

Also called: shows my email instead of my name · (no name) on the roster · wrong name on crew

See it
A name can only get better
Area
Operations
Group
People
System
Team & Crews
Solves
1 named problem
01Each store falls back to the email or '(no name)' when its name column is empty.
02On merge, role rank decides the role but names are compared separately.
03A placeholder is replaced by a real name from any other store; a real name is never replaced.
A crew roster row before and after: an email address replaced by the person's real name. Sample data — no customer information appears here.
How it works
  1. 1Each store falls back to the email or '(no name)' when its name column is empty.
  2. 2On merge, role rank decides the role but names are compared separately.
  3. 3A placeholder is replaced by a real name from any other store; a real name is never replaced.
Why we built it

Several of the places a person's details are kept fall back to their email address, or to a bare no name, when the name field is blank — and the record that won was often the thinnest one, so people turned up on their own crew's roster as an email address. A name can only ever get better: the fullest version wins and a placeholder never overwrites a real name. Crews are read by people scanning for someone they know, and an email address is not a name anyone scans for.

The problem
  • Thin records overwriting good names during identity merges.
Sound familiar?
What you get
People are named properly wherever they appear.

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