Per-rep controls: active on or off, priority tier 1 to 3, a weight, an open-lead cap and a daily cap. In the weighted model a tier-1 rep pulls about four times a tier-3 rep of the same weight. Tier also scales the fairness cap — a tier-3 rep tops out at one open lead, tier-2 at two, tier-1 at their configured cap — so lower tiers cannot hoard.
Also called: lead caps · how many leads per rep · give my best rep more leads · fair share
- 1While anyone is below their tier fill cap, the lead goes to whoever holds the fewest open leads, ties broken by tier, then weight, then least-served long term
- 2Once everyone is at cap, distribution continues weighted by priority times weight — the cap is a fairness level, not a hard stop
- 3Only a daily cap can actually remove a rep from the pool
- 4Open workload is counted from the real board, so the count reflects leads the rep has not worked yet
Round-robin routing let a strong rep sit on a pile of untouched leads while another rep had none, and simply capping them stalled distribution the moment everyone hit the ceiling. Each rep now has a priority tier, a weight, an open-lead cap and an optional daily cap, and fairness is measured on open, unworked leads — everyone reaches their own tier's cap before anyone gets extras, so nobody holds a full plate while a colleague holds zero. The practice lead from the training course is excluded from the count, because one demo card was inflating a rep's workload and skewing real routing.
- Leads distributed evenly regardless of ability or capacity
- A rep hoarding open leads they are not working
- Distribution stalling when everyone hits a cap
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