Automatic text back on a missed call

When nobody answers, the caller gets a text from the same number — opt-in per line, with your own wording.

What it is

A per-number switch, off by default, that texts the caller as soon as a call is not answered. The default wording is 'Sorry we missed your call — text us here and we'll get right back to you' and can be replaced per line.

Also called: missed call text back · text them when I miss the call · auto reply to missed calls

See it
Automatic text back on a missed call
New lead 4
Marlin Hoover
$43k
Delia Yoder
$32k
Contacted 3
Sutter Kline
$32k
Ronan Petsch
$57k
Ivy Brubaker
$38k
Estimate 3
Ivy Brubaker
$68k
Gideon Alt
$41k
Sold 2
Marlin Hoover
$65k
Delia Yoder
$73k
Sutter Kline
$50k
The Call settings toggle with its editable message, and the resulting outbound text appearing in the caller's thread. CallSettingsModal.tsx. Sample data — no customer information appears here.
How it works
  1. 1Fires at the moment the call is not answered, not after voicemail — so a caller who hangs up at the beep still gets it, and one who leaves a message is not texted twice
  2. 2Sends directly from the called number rather than through the org's full provider chain, so it cannot depend on that chain being healthy mid-call
  3. 3Blocked or anonymous caller IDs are skipped because they cannot be texted
  4. 4On/off and wording live per phone line in Channels › Phone Numbers
Why we built it

A missed inbound call is the most expensive event this platform handles, and most callers who reach a beep hang up rather than leave a message — so waiting for a voicemail to finish before responding means the ones most likely to ring a competitor next get nothing at all. The text now fires the moment the call is missed, so a caller who hangs up at the beep still gets it and one who leaves a message is not texted twice. It goes out from the same number they dialled, switched on per line, in the builder's own wording.

The problem
  • Missed calls with no acknowledgement
  • Leads moving to the next builder in the search results
Sound familiar?
What you get
The caller knows they were seen within seconds
Turns a missed call into a text conversation
Off by default, so nothing surprises a live customer base

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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