No unsettling half-signed page

Between the customer's signature and the builder's, the customer sees a reassurance card instead of a signature grid with one empty half.

What it is

When the customer has signed but the builder has not, the footer renders a centred card: a check chip, 'Your signature is recorded', and the line 'Your builder is finalizing the agreement. We'll email you the moment it's fully signed, and your project dashboard will unlock.' The document's own signature grid still shows the builder side as 'Pending builder counter-signature'.

Also called: only my signature showing · waiting for the builder to sign · contract half signed

See it
No unsettling half-signed page
Prepared for
Delia Yoder
1140 Ridge Line Rd · Fair Play
Shell package$32,451
Concrete & site$9,421
Doors & windows$6,281
Trim & finish$4,187
Total
$52,340
Signature
The reassurance card with a brand-tinted check circle and the two-line explanation, sitting below the agreement. Sample data — no customer information appears here.
How it works
  1. 1The branch keys on counter_signed_at being null while customer_signed_at is set.
  2. 2The in-document builder block renders an empty signature rule with the pending caption, because the document must be honest.
  3. 3The footer explains the state in the customer's language rather than repeating the grid.
  4. 4The promised email is real — the counter-sign automation sends a tenant-branded 'your contract is fully signed' message.
Why we built it

The comment is unusually candid about the UX read: 'Showing the half-filled signature grid here reads as an unsettling "only my signature" state. Instead reassure the customer their signature is captured and the builder is finalizing — the dashboard unlocks once it's fully executed.'

The problem
  • Anxious customers after signing
  • A UI that reads as an error when it's just a normal waiting state
Sound familiar?
What you get
Fewer 'did you get it?' calls
The customer knows what happens next and when
The document itself stays truthful about the pending signature

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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