Pipeline and stage mapping

Choose which CRM pipeline feeds the platform and map each internal stage to a CRM stage, with a paste-the-id escape hatch when the dropdown can't see a pipeline.

What it is

Per-tenant pipeline configuration stored alongside the credentials. Live pipelines are fetched from the CRM to drive the dropdowns and the stage mapping table. Both credentials and pipeline configuration are required before the connection counts as live.

Also called: which pipeline do leads come from · map my CRM stages · pipeline id

See it
Pipeline and stage mapping
New lead 3
Marlin Hoover
$54k
Delia Yoder
$42k
Contacted 3
Sutter Kline
$25k
Ronan Petsch
$38k
Estimate 4
Ivy Brubaker
$60k
Gideon Alt
$48k
Sold 2
Marlin Hoover
$76k
Delia Yoder
$53k
The pipeline Select with the stage-mapping table beneath it, plus the 'paste a pipeline ID' toggle. Sample data — no customer information appears here.
How it works
  1. 1Pipelines load once credentials are present; failures show a specific error rather than an empty dropdown.
  2. 2Per-internal-stage assignments are edited inline and saved with the pipeline choice.
  3. 3A manual-ID mode lets an admin paste a pipeline id directly when the dropdown is missing it — a pipeline id alone is enough for the polling sync to fetch opportunities.
Why we built it

The manual escape hatch has an explicit rationale in the code: a token's scope may be limited to a subset of pipelines, or the dropdown may be stale, and without a way in the connection simply cannot be completed. Requiring both credentials and pipeline config before marking the connection live prevents a half-configured integration reporting itself as connected.

The problem
  • A restricted token hid the pipeline the tenant needed, with no way to proceed.
  • A connection could report itself live while missing its pipeline configuration.
Sound familiar?
What you get
Setup completes even when the CRM's own API will not list the pipeline.
Stage names line up across systems instead of being guessed.

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