Tours that match what you're allowed to do

Tutorials and individual steps respect permissions — a crew lead never sees an admin-only tour, and an admin-only step explains itself instead of failing.

What it is

Two levels of gating. A tutorial can declare which roles it applies to and simply won't appear in the library, the search results, the campaign checklist or a hint icon for anyone else. A single step can be gated on a permission key or a role list, and when blocked renders a centered explainer ('This step needs access your role doesn't have. Ask your admin — or they can run this tour themselves.').

Also called: role based training · admin only tutorial · crew tutorials

See it
Tours that match what you're allowed to do
Area
Operations
Group
Training & Guided Tours
System
Academy
Solves
2 named problems
01Step gates are checked BEFORE any navigation happens, so a blocked step never drags you to a screen you can't use
02Role-hidden chapters drop out of the campaign ring and the Resume target too — and if none remain, the whole campaign card disappears
03Gates use the app's real permission set, not a copy
The same library viewed as an admin and as a crew lead, with the admin-only rows absent from the second. Sample data — no customer information appears here.
How it works
  1. 1Step gates are checked BEFORE any navigation happens, so a blocked step never drags you to a screen you can't use
  2. 2Role-hidden chapters drop out of the campaign ring and the Resume target too — and if none remain, the whole campaign card disappears
  3. 3Gates use the app's real permission set, not a copy
Why we built it

A project manager cannot open the Leads Manager at all — that screen belongs to the owner. Pointing a walkthrough at it anyway left a PM watching a highlight sit on a menu item that did nothing for them, which teaches them the software is broken rather than that the setting is not theirs. Tutorials and individual steps now match what the person is allowed to do: a crew lead is never offered an admin tour, and an admin-only step inside a shared tour explains what happens there and who does it instead of failing in front of them.

The problem
  • Training that teaches controls a user's role can't reach
  • Progress checklists that can never be completed by a restricted user
Sound familiar?
What you get
Everyone's library shows only what applies to them
A blocked step still teaches the concept and tells you who to ask

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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