Due time and nudge time are separate questions

Pick when it is due, then how long before that you want the nudge — at the due time, 30 min, an hour, 24 hours, or any custom figure like 2.5 hours.

What it is

Four fixed offsets cover the bulk of usage; a custom field plus a minutes/hours/days Select covers everything else, so '2 hours and 37 minutes before' is a legitimate answer. A receipt card states both moments and the gap between them in words, and flashes when the offset changes.

Also called: reminder offset · remind me before · 30 min before · custom lead time

See it
Due time and nudge time are separate questions
Area
Operations
Group
Tasks & reminders
System
Task Hub
Solves
2 named problems
01remind_at is computed as the due moment minus the effective offset and sent as a real ISO timestamp.
02The custom field wins when filled; chips otherwise.
03offsetLabel renders any minute count as words: '1 day 2 hours 30 min before'.
The Reminder row: four offset chips, the 'or 2.5 hours before it's due' custom row, and the Due/Reminder receipt card. TaskComposer.tsx. Sample data — no customer information appears here.
How it works
  1. 1remind_at is computed as the due moment minus the effective offset and sent as a real ISO timestamp.
  2. 2The custom field wins when filled; chips otherwise.
  3. 3offsetLabel renders any minute count as words: '1 day 2 hours 30 min before'.
Why we built it

The composer records the reason for splitting them: “'when is this due' and 'when do you want the nudge' are different questions, and conflating them is why nobody trusted the old field.” The receipt is aimed at 'someone who has never used a task tool in their life'.

The problem
  • A single date field that meant two different things
  • No way to express an unusual lead time
Sound familiar?
What you get
Any lead time you want, stated back in plain words before you save

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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