Choose how the nudge reaches you

Per task: in-app, email, text, push — any combination, stored on the task and honoured by the reminder engine.

What it is

Four toggle chips. At least one channel always stays on. The receipt after saving names them back in plain words ('via in-app + text'). Push is offered where the browser supports it.

Also called: reminder channels · text me · email me · push notification · in-app reminder

See it
Choose how the nudge reaches you
Area
Operations
Group
Tasks & reminders
System
Task Hub
Solves
2 named problems
01The chosen channels save to tasks.remind_channels as an array.
02The reminders cron reads that array and turns exactly those channels on for this reminder; anything it does not name is off.
03Push rides its own transport (web push) rather than the notification dispatcher.
The 'Remind via' row with In-app and Text selected. TaskComposer.tsx. Sample data — no customer information appears here.
How it works
  1. 1The chosen channels save to tasks.remind_channels as an array.
  2. 2The reminders cron reads that array and turns exactly those channels on for this reminder; anything it does not name is off.
  3. 3Push rides its own transport (web push) rather than the notification dispatcher.
Why we built it

The cron carries the bug that made this real: “The composer offers In-app / Email / Text / Push and stores the choice on the task, but this cron never read it — so the org's event grid decided instead and choosing 'Email' here did nothing. The task's own choice governs.” Push had the same gap: 'Offered in the composer since it was built; never actually sent for tasks until now.'

The problem
  • Channel choice on the task being silently overridden by org settings
  • Push offered but never delivered
Sound familiar?
What you get
A reminder that reaches you where you actually are
The choice you made is the choice that fires

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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