"Supplier can't fulfil — sourcing elsewhere"

A real ending for an order the supplier could not fill, recorded with its history intact and reversible if it was hit by mistake.

What it is

A guarded action that marks the order sourced elsewhere and stamps that station on its journey. The order stays on the record with everything recorded against it. An undo button removes both the flag and the journey entry.

Also called: supplier cancelled · buying it somewhere else · supplier can't supply

See it
"Supplier can't fulfil — sourcing elsewhere"
Area
Operations
Group
Purchasing
System
Supplier Order Lifecycle
Solves
2 named problems
01A ConfirmDialog gates the action
02The journey gets a sourced_elsewhere station and the card shows an amber banner
03Undo clears the flag AND filters that step out of the journey
The amber 'Sourced elsewhere — supplier couldn't fulfil' banner above the journey nodes, with an Undo button in the action row. OrderJourney.tsx + SupplierOrderWorkspace.tsx. Sample data — no customer information appears here.
How it works
  1. 1A ConfirmDialog gates the action
  2. 2The journey gets a sourced_elsewhere station and the card shows an amber banner
  3. 3Undo clears the flag AND filters that step out of the journey
  4. 4The action is only offered on an order that has not been delivered
Why we built it

Two comments. Why it exists: 'The supplier can't fulfil and you're buying elsewhere. Rare, but it is a real ending and needs somewhere to live other than a note nobody reads.' Why it is guarded: '"Supplier can't fulfil" rewrites the order's ending, and hit it by accident — a single stray click should not be able to do that.' And why undo removes the journey entry too: 'otherwise the timeline keeps claiming something that did not happen.'

The problem
  • A real outcome with no status becomes a note nobody reads
  • A destructive click with no way back
Sound familiar?
What you get
The history of a failed order is kept
One stray click is recoverable

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

or keep browsing features →