Disable or remove a team member

Disable someone to keep their record but cut their access, or remove them permanently behind a confirm step.

What it is

The danger zone at the bottom of a member's editor offers Disable / Re-enable and Remove. Disabling maps to the server's disabled status; removal for an account holder cancels their pending invites for this tenant, clears their tenant metadata and removes their crew sync row. Retired crew members show as disabled rather than disappearing, because they still own finished work.

Also called: someone quit · deactivate user · remove access · fired an employee

See it
Disable or remove a team member
Area
Platform & Admin
Group
Team & access
System
Team & Access
Solves
2 named problems
01Disable/Re-enable writes status through the same update path as role changes (active → approved, invited → pending, disabled → disabled server-side).
02Remove asks Remove permanently? inline, then optimistically drops the row and calls DELETE /api/users/[id] for real accounts.
03Rows that only ever existed locally skip the network call — there is nothing on the server to delete.
The danger-zone row inside an expanded member card with Disable on the left and the inline Remove permanently? confirm on the right. Sample data — no customer information appears here.
How it works
  1. 1Disable/Re-enable writes status through the same update path as role changes (active → approved, invited → pending, disabled → disabled server-side).
  2. 2Remove asks Remove permanently? inline, then optimistically drops the row and calls DELETE /api/users/[id] for real accounts.
  3. 3Rows that only ever existed locally skip the network call — there is nothing on the server to delete.
Why we built it

The roster comment states the design: 'Inactive means retired from the crew, not de-provisioned — the tab already draws disabled as its own state, so reuse it rather than hiding someone who still owns finished work.' Hiding a retired person would orphan the history attached to them.

The problem
  • There was no reversible way to cut access without erasing a person's record.
  • Removals did not clean up pending invitations or tenant membership.
Sound familiar?
What you get
Access can be cut in one click without losing who did what.
A real removal also revokes invites and tenant membership rather than leaving a back door.

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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