Verified sending domain, or nothing

A domain only counts as a sending identity once DNS has actually verified it; a pending domain reads as unverified so nobody can switch to it and start bouncing mail.

What it is

The eligibility check treats a domain as verified only when it is not the shared root and not flagged pending. The connection checklist shows either the verified domain, the unverified domain with a '(not verified yet)' note, or 'shared address'.

Also called: DNS records · verify my domain · pending domain · shared address

See it
Verified sending domain, or nothing
Area
Integrations
Group
Email delivery
System
Mailgun
Solves
1 named problem
01The account's Mailgun binding config is read for a domain and a pending flag.
02A domain equal to the shared root, or marked pending, resolves to null.
03Provider eligibility for email fails with the verified_domain blocker and a plain-language fix.
A domain card with two DNS record rows and a Verify button, showing amber 'not verified yet' until both pass. Sample data — no customer information appears here.
How it works
  1. 1The account's Mailgun binding config is read for a domain and a pending flag.
  2. 2A domain equal to the shared root, or marked pending, resolves to null.
  3. 3Provider eligibility for email fails with the verified_domain blocker and a plain-language fix.
  4. 4Once DNS verifies, the flag clears and the provider becomes selectable.
Why we built it

Stated in the eligibility module: 'A sending domain only counts once DNS has actually verified. A pending domain is an intention, and treating it as satisfied is how someone flips to it and starts bouncing mail.'

The problem
  • An unverified domain could be selected as the sending identity, bouncing all mail.
Sound familiar?
What you get
You cannot switch to a domain that would bounce.
The status screen distinguishes verified, pending and shared.

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