The eligibility check treats a domain as verified only when it is not the shared root and not flagged pending. The connection checklist shows either the verified domain, the unverified domain with a '(not verified yet)' note, or 'shared address'.
Also called: DNS records · verify my domain · pending domain · shared address
- 1The account's Mailgun binding config is read for a domain and a pending flag.
- 2A domain equal to the shared root, or marked pending, resolves to null.
- 3Provider eligibility for email fails with the verified_domain blocker and a plain-language fix.
- 4Once DNS verifies, the flag clears and the provider becomes selectable.
Stated in the eligibility module: 'A sending domain only counts once DNS has actually verified. A pending domain is an intention, and treating it as satisfied is how someone flips to it and starts bouncing mail.'
- An unverified domain could be selected as the sending identity, bouncing all mail.
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