What it is
A per-claim selection, written in plain language on the picker and translated into a sentence in the email ('What we need: the account credited'). Shortages default to 'replace'; damage is left unset so the builder chooses between a credit and a replacement.
Also called: credit or replace · what do you want from the supplier · remedy
See it
How it works
- 1CLAIM_REMEDIES holds the five options with builder-facing labels
- 2The email maps each to a phrase after 'What we need:'
- 3The selection is editable on the claim card at any time
- 4'No remedy — recorded only' exists for problems worth logging but not pursuing
Why we built it
A claim that states a problem without stating the ask invites a reply asking what you want. Migration 218 keeps remedy and outcome as separate fields precisely so 'what we asked for and what we got' can both be recorded.
The problem
- A claim with no ask starts a round trip
- No record of what was asked versus what was agreed
Sound familiar?
What you get
The supplier can act on the first email
Ask and outcome recorded separately
See it on your own jobs
Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.
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