Look-only vs touch steps

On explanation steps the highlighted button is shown but not clickable; on action steps your real click goes straight through.

What it is

Four transparent shield rectangles cover the whole screen except the cutout when a step wants you to act. When the step is only explaining something, a single full-screen shield covers the cutout too — the element still glows, but tapping it does nothing.

Also called: can't click the wrong thing · safe tour · click shield

See it
Look-only vs touch steps
Area
Operations
Group
Training & Guided Tours
System
Academy
Solves
2 named problems
01Steps declare how they advance: `click` (your real click), `next` (the card's button) or `appEvent` (the app fires an event)
02click and appEvent steps always leave the cutout open; a `next` step opens it only when explicitly marked `interactive` (e.g. filling a wizard field)
03On a real click the listener is capture-phase and never calls preventDefault — the app receives the click, the tour advances a tick later
Two clips side by side: tapping a glowing element on an explanation step (nothing happens, card stays) vs on an action step (the modal opens and the tour moves on). Sample data — no customer information appears here.
How it works
  1. 1Steps declare how they advance: `click` (your real click), `next` (the card's button) or `appEvent` (the app fires an event)
  2. 2click and appEvent steps always leave the cutout open; a `next` step opens it only when explicitly marked `interactive` (e.g. filling a wizard field)
  3. 3On a real click the listener is capture-phase and never calls preventDefault — the app receives the click, the tour advances a tick later
Why we built it

People click whatever glows. A step that was only explaining what the Leads Manager does would get clicked anyway, its window would open over the walkthrough, and the chapter was finished — the builder had to start it again, and mostly didn't bother. Explanation steps now show the control behind a shield so it cannot be triggered by accident. On steps where you are meant to do the thing, the click goes straight through to the real button and the app really does it.

The problem
  • Curious clicks on explanation steps opening modals that unmount every later step's target
  • Tours that either lock the whole screen or let you break them
Sound familiar?
What you get
You cannot accidentally derail a tour
When a step really needs you to press something, you press the real thing and the app really does it

See it on your own jobs

Twenty minutes, your numbers, no slide deck. We’ll build one of your real buildings in front of you and send you the estimate link at the end — yours to keep either way.

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